Our performance speaks for itself . . .
Refund rates and customer care calls relating to PSMS have dropped.
An increasing trend in consumer lawsuits has been reversed.
Government agencies no longer view PSMS as an area requiring imminent law enforcement and legislative action.
Carriers feel confident about their continued participation in the PSMS business.
Carrier PSMS revenue continues to grow.
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Refund rates and customer care calls relating to PSMS have dropped.